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How to solve the problem that NoteBurner fails to read iTunes library?

If NoteBurner program fails to read your iTunes library, please follow the steps below to fix it.

Step 1: Update iTunes Settings

Please open iTunes Preferences by clicking "Edit ->Preferences". Then choose the "Advanced" tab in the pop-up window, and check the box that say "Share iTunes Library XML with other applications".


Check Box

Step 2: Click “Retry” to Load Your iTunes library

Go back to NoteBurner and click "Retry" to re-load your iTunes library.

Haven't resolved your problem after trying above methods? Please send an e-mail to our support team at support [at] noteburner.com (replace [at] as @ before sending message) and attach your iTunes Library.itl file as well.

You can locate your iTunes Library.itl file from:

  • Windows 10, 8 or 7 – C:\Users\username\My Music
  • Windows Vista – C:\Users\username\Music
  • Windows XP – C:\Documents and Settings\username\My Documents\My Music