FAQs on how to convert M4P to MP3 with NoteBurner M4P Converter - M4B to MP3, AA to WAV, iTunes to WAV, M4A to WMA
Frequently Asked Questions
Frequently Asked Questions
Solution to the "NoteBurner stops working in Vista" problem
System Requirements for installing and using NoteBurner Audio Converter
Yes. Your order will be transacted via encrypted webpage connection and secured process. The usage of the information you submit in the order form will be limited for the purpose of the transaction and possible future reference concerning the purchase.
Yes. There are various ways to purchase NoteBurner. Besides credit card and PayPal, you can also use bank transfer or wire transfer to purchase the program. You can buy NoteBurner from our e-commerce partner RegNow, a Digital River company based in the United States.
When you continue shopping, choose "Bank/Wire Transfer" from the drop-down box of payment method and fill the order form completely and correctly.You will receive the license code immediately after your order is successfully transacted.
Sure. NoteBurner never over-bills or double-charges any customer. If you submit duplicated order, therefore is charged twice, please contact us immediately at support@noteburner.com. We will only accept one payment and refund the others.
You will receive the confirmation email with license code upon the transaction of your order. And you can download NoteBurner here.
If you do not receive confirmation email with license code, please check the spam folder to see if the auto-generated email is being marked as spam.
If there is no confirmation email anywhere at all, then it must be blocked out by the filter of your email service provider. In this case, please contact us at support@noteburner.com to request your license code.
To save your time, you can also Retrieve License Code Online. You may need to enter the email address or user name for verification.
Yes. Never worry about losing NoteBurner once you own it.
You may download the latest version of NoteBurner.
You can retrieve the license code at Retrieve License Code Online, or send us email to with your request at support@noteburner.com
There are two possibilities:
1. Your user name contains punctuation, symbols or special characters.
Our users are from around the world, there may use English, French, Greek, Italian, German, Dutch, Japanese, Chinese, Spanish, and so on. Sorry if we could not include all these characters into our license encoding application. If your license code is invalid due this reason, please contact us for a new code with the user name in English letters you prefer.
2. Blank spaces are accidentally added.
Please mind that license information is case-sensitive. Do not enter extra blank space to the license name or code.
If you fail to register NoteBurner following this guide, please contact us at support@noteburner.com for a new license.
Please run NoteBurner, click the "More" button, and then choose "Enter License Code".
There will be a registration popup dialogue box. You may enter the Name and Code, and click OK. You may reboot your computer to activate the registration.
Any unauthorized duplication or distribution of the NoteBurner license for commercial profits is prohibited.
Nevertheless, it's allowed and limited to use purchased license to register for computers or laptops own by yourself for personal use.
NoteBurner upgrade service is free. A reminder message will pop-up when there is a new version of NoteBurner is available.
You can get the latest version by clicking Download NoteBurner Audio Converter
If you install the latest version to the previous file folder, you don't have to register again. Otherwise, please register the program again using the license name and code we provided to you. If you lost the license, please email us at support@noteburner.com to request the license.
If you use the latest iTunes 8, when you proceed to burn the playlist, you will be prompted to choose CD Burner. You should choose NoteBurner Virtual_CD_RW as CD Burner, and then click the Burn button to start converting. For details, please refer to How to use NoteBurner with iTunes 8
If you use iTunes 7, please go through this path "Edit > Preferences > Advanced > Burning", click the "CD Burner" combo box, and choose NoteBurner Virtual_CD-RW. For details, please refer to How to use NoteBurner with iTunes 7
If you use RealPlayer, please to through this path "Tools > Preferences > CD > CD Burner", and choose NoteBurner Virtual_CD-RW as current Burner/Device.For detailed guideline on this topic, you may watch this video tutorial.
If you use Windows Media Player, click the Burn button, and choose CD Drive(G:) - Audio CD as the burner. For detailed guideline on this topic, you may watch this video tutorial.
For more detailed tutorials, please visit our Online Help & Support Center.
If you can't find Noteburner virtual CD-RW in media player (iTunes, WMP, or Realplayer), please go to this directory on your computer:
C:\WINDOWS\system32\drivers
Find the sptd.sys file, delete this file, and then reboot your computer. When you resume to the settings, you should find NoteBurner Virtual CD-RW.
Renaming the afs.sys driver file in the C:\Windows\System32\Drivers directory to afs.txt and rebooting the system. After the reboot the CD/DVD drives should re-appear in Windows Explorer and Apple iTunes. (More details...)
No. NoteBurner has to be used simultaneously with media player like iTunes, Windows Media Player, RealPlayer, or other audio programs feature burning function.
We offer free trial for all users to experience NoteBurner before they buy the program. The free trial version has 3-minute limit on converted files. That's why your songs are cut short to 3-minute length.
To get full function of NoteBurner, you can buy NoteBurner Audio Converter now at only $34.95.
Please make sure you have registered the program. You may restart NoteBurner or reboot your computer after registration to activate the full version of the program.
And if you converted some files before registration, which are cut short to 3-minute length, please clear these converted files, and then start converting over again.
NoteBurner should works simultaneously with the media player in order to convert audio files. You should set NoteBurner as the default CD burner for iTunes (WMP, RealPlayer, etc.), and run NoteBurner at the same time. When the media player finishes burning playlist, NoteBurner continues to encode all files to the target format.
If you have done this without success, you may reinstall Noteburner to solve the problem following these steps:
Windows XP users will find the folder at
C:\Documents and Settings\******\My Documents\My Music\NoteBurner
Vista users can find the folder at
C:\Users\******\Music\NoteBurner (Please replace ****** with your computer username.)
First of all, please make sure that NoteBurner is running at the same time with your media player.
iTunes music user please note that the same iTunes playlist cannot be burned more than 7 times. Some protected music can only be burned once or more, depending on the policies of the digital music providers.
NoteBurner simulates real CD burning and ripping, except that it stores the "burned" files to your local computer. NoteBurner obeys Digital Right Management rules. It does not crack DRM protection. So you must make sure that you have the right to access the copyrighted music while trying to convert them with NoteBurner. That means you must purchase the music or get authorized by other agency or person to use the music.
For more information about playing DRM music and managing DRM protected music files, you can read these articles online:
Currently, NoteBurner does not feature CD grabbing, whether it's protected CDs or common CDs.
The main function of NoteBurner is converting audio files between different formats. It does not function physical burning. That means it does not burn any real CD.
Once your convert the music into MP3, WMA or WAV, you can copy them into your portable devices, like MP3 player and mobile phones, or burn them onto CD using Nero or other burning tools.
The standard Blank Disc or CD-R can hold up to 74 or 80 minutes of audio burned in .CDA format. Only CD's burned in .CDA format are playable in the standard CD Players found in cars and homes today. Audible titles and other programs that are longer than 74 minutes will require multiple CDs to burn the entire length of the title. Even though the downloaded file sizes vary depending on the format they were downloaded in, the number of CDs required will depend only on the length of the book, not the file size.
For instance, if you are burning a title that is about 10 hours long, it will require between 10 and 11 CDs.
Since NoteBurner utilizes virtual CD-R burning mechanism to convert audio files between different format, it will convert longer audiobooks into several discs, that means one hours long audiobook will be converted into several separated files.
It is recommended that you burn Audible content at lower burn speeds. The lower the burn speed the smaller the possibility that there are errors in the burn process. The higher the burn speed the more the possibility of the audio having skips, stutters, or gaps in the audio.
iTunes users can change the burn speed. In iTunes, select the Edit > Preferences > Advanced > Burning, change the Preferred Speed from Maximum to a slower option.
For the best quality recording, we recommend downloading Audible content in format 4. For dial-up users, we recommend using format 2 or to record CD's. Format 1 is not supported by iTunes.
Note: If MP3 CD or Data CD is selected, you will receive an error message when attempting to burn Audible content.
The converted files are stored in the output folder. Click the Folder button on the manager window of NoteBurner will take you to the output folder.
Find out why you have problem installing or using NoteBurner, read the System Requirements.
Yes. Now we have NoteBurner Audio Converter for Mac. For more about NoteBurner for Mac, please visit NoteBurner Audio Converter for Mac.
From version 2.31, Noteburner is fully compatible with both 32-bit and 64-bit Windows Vista and Windows 7. Former versions including V2.30 can only run on 32-bit systems. We recommend you upgrade to latest version.
To see if your computer is running 32-bit or 64-bit Windows, do the following:
1. Open System by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking System.
2. Under System, you can view the system type.
Sorry. NoteBurner is not compatible with Windows 2000 or Windows 98. It requires Windows XP or higher systems, or Mac OS X 10.4 or later versions.
Sorry, NoteBurner is not compatible with Zune player yet.
Windows Media Player 11 applies restrict measures on burning DRM protected audio files to CDs. WMP 11 will also block setting Noteburner Virtual CD-RW as default CD burner.
Vista users who need to convert DRM protected WMA files to MP3 can use NoteCable Audio Converter, which is a sister program of NoteBurner. NoteCable adopts a virtual recording technology to convert audio files to MP3, WMA or WAV format. NoteCable works independently to handle the whole converting process.
Registered users of Noteburner can get Notecable free of charge. You can download NoteCable, and use the NoteBurner license to register NoteCable.
Since NoteBurner works well with Windows Media Player 10, Windows XP users who need to convert DRM protected songs can roll back the WMP 11 to WMP 10 following these steps:
1. On the task bar of your desktop, click "Start > Run"
2. Run the following command lines respectively. You may copy and paste the commands to the Run box, click the OK button to run the command lines.
Yes. You can use Sony Connect (SonicStage) to work with NoteBurner to convert the DRM protected oma audio files. You may set NoteBurner Virtual CD-RW as the default CD burner for SonicStage, and then burn the playlist to have the oma audio files converted to MP3 format. Visit Help & Support Center to learn more.
You can download SonicStage from Download.com
Napster music store offers a subscription-based approach to DRM alongside permanent purchases. Napster charges users who wish to use the music on their portable device an additional $5 per month. In addition, Napster gives users the option of paying an additional $0.99 per track to burn it to CD or for the song to never expire. Music bought through Napster can be played on players carrying the Microsoft PlaysForSure logo (which, notably, do not include iPods or even Microsoft's own Zune).
If you want to convert the Napster DRM music you purchased to MP3, you may have to pay additional $0.99 per track. And you can use Windows Media Player 10 or any other media player that can playback the music. The media player should also allow you to choose NoteBurner virtual CD-R as the CD burner.
For detailed guideline, please refer to How to use NoteBurner with Windows Media Player
When the program is running, it can't be un-installed till you exit the program. You may see the symbol of NoteBurner, which is a combine of green disc and note, at the right bottom of your computer screen.
Right-click the symbol, click Exit at the pop-out menu, and now you can proceed to uninstall and remove NoteBurner from your computer.
To batch-add the converted songs back into iTunes library; please pinpoint location of the converted files first. Click Folder on the manager window of NoteBurner and you will see the path of the folder. Remember it.
Now turn to iTunes. Click "File -> Add Folder to Library", choose the folder that contains all of your converted songs, and click OK to import them all at once.
It's suggested that you shall create a new play list for importing converted songs.
